Why do Millennials, Gen Xers and Boomers Listen to Christian radio?

The Generational Breakout Revealed in the 2021 Finney Media Why Listen® Survey 

One of man’s most intriguing inventions might be the on/off button. 

With the press of a push-button ignition switch, the mechanics of a modern car can create the opportunity for a leisurely Saturday drive.  With another push, the sound of your station fills the automobile. 

However, there is a downside. The off button is just as easy to push, allowing a user to escape unengaging content. Certainly, no Christian program or programmer sets out to create content that drives listeners to the off position. So, the central question is: What does the listener want to hear? 

When the most recent Finney Media Why Listen® survey was released in the summer of 2021, Finney Media determined many of the primary reasons why people listen to Christian music, teaching, and hybrid radio stations. Remarkably, nearly 90 percent of respondents indicated that Christian radio helps bring personal spiritual growth. 

The question we look at today is this: Is this true generationally? Are these listening attributes consistent generationally?   

With feedback from nearly 11,000 respondents, Why Listen includes data to show what Millennials and the consistent core of the audience, Gen Xers and Baby Boomers, desire. 

Below you’ll find our headlines, headlines that we’ve presented before, but now broken out by generation. You’ll find Pew’s definition of each generation here.   

Why Listen: Generational Response 

Why do listeners listen—by age/generation (percentage who indicated that’s a Main Reason they listen) 

  • It helps me worship God throughout the day (88%) 

 

  • It helps me grow spiritually (81%)

  • I like worshipful Christian music (80%)

  • I want to be encouraged (77%)

  • It’s safe for me and my family to listen to (70%)

  • It helps me understand the Bible better (53%)

Topics of Interest—by age/generation. (percentage who indicated they are “very interested.”

  • A word from Scripture and how it might apply to your life today (84%)

  • Bible studies on TOPICS like prophecy, spiritual gifts, marriage, etc. (65%)

  • A series on an entire BOOK of the Bible (58%)

All the generations unite in a desire for spiritual content. Listeners want Scripture, topics about individual books of the Bible, teachings on topics such as marriage, prophecy, and spiritual gifts.

You can find out more about the “why” and “how” by reviewing Chuck Finney’s RECENT TALK at the NRB convention on ways to hear from your listeners. Please CONTACT US if you’d like more conversation on your specific ministry or station.

Recently, Larry Rosin, the President of Edison Research, wrote in Radio Ink about the changes in listening to various radio formats in America from 2011-2021. It’s an excellent article Music Radio: A Kingdom of Gold – Radio Ink and I urge you to read it. 

In the middle of all that data and analysis is a truth that we can celebrate: 

Contemporary Christian Music is the fastest growing format in America! 

In Nielsen PPM markets from 2011-2021, based on percentage of Share Change Persons 6+, here are the Top 10 formats: 

1. Contemporary Christian +49%
2. Classic Rock +30%
3. Classical +22%
4. Spanish Contemporary +17%
5. News/Talk +8%
6. Classic Hits +7%
7. Urban Adult Contemporary +6%
8. Urban Contemporary/Hip Hop +5%
9. (tied) All Sports +0%
9. (tied) Spanish Adult Hits +0%

Quoting Mr. Rosin: “The only formats with the word “Contemporary” in the name to have gone up are Spanish, which has risen modestly, and Contemporary Christian, which has soared in share over the last decade.” [emphasis added]

In the midst of one of the toughest times in our history, including now a pandemic where many people have lost friends and family, CCM has climbed in share of audience more than any other format! More and more people are choosing the life-giving Biblical encouragement our stations provide. 

God is good! 

 

 

(The Finney Media Why Listen® Survey has something to say)

Relationships are a lot like a riveting game of tennis. You say something, they say something, you say something again, and eventually you settle on plans to get appetizers and laugh a lot together. After a night out together, a positive relationship is further solidified. However, none of this can happen if the conversation never gets off the ground.

This plays out in Christian radio, too. In the 2021 Finney Media Why Listen® Survey, Millennials all the way through to the Baby Boomer generation, said that they find value in the relationship that they feel with the on-air hosts.  Wondering the specific ages of each generation? Here’s the breakout according to Pew.* The voice on the radio says something, the listener feels something, the voice on the radio says something else, and the listener feels something else. Successful radio brands go above and beyond in creating an impenetrable relationship between the audience and the station.

When it comes to Christian radio, 71 percent of surveyed Millennials indicated that the on-air hosts are like family members they want to connect with every day. Eighty percent shared that they feel like the speakers care when they pray on-air for someone in need.

Millennials care about a relationship with their on-air family.

Here’s the comparison charted by generation:

What does this mean to your station or program?

Relationship, caring, vulnerability all matter. And going into the future they matter! Not sure what to do to accomplish this in the day-to-day? We can help with that. Visit our CONTACT PAGE to get in touch.

*PEW RESEARCH CENTER, THE GENERATIONS DEFINED CHART

If you get to know your listener, and you gear your program or station or podcast more toward your listener, you’ll have more listeners. 

Said a different way, those of us who think about our program or station or podcast all day are not good at judging what our listeners want, unless we better understand who’s listening, where they’re listening, and what’s on their mind and heart when they’re listening. This means we have to take our personal opinion out and listen to them. 

How do we know this? We’ve asked. In research. And we’ve observed what results in more listeners. After  organizing and advising programs, stations and podcasts for over 40 years, and observing what the highest performing entities do, I’m  convinced more than ever that listening to your listeners and acting on that information really is the secret sauce. 

The following “Four A’s” are how we recommend you think about this: 

  1. Attitude. Listening to your listener is an attitude . . . of putting your personal opinion aside and pursuing what your listener thinks, what preferences she has, how and where she listens, and what will cause her to stay or come back more often. 
  2. Ask. The Right Questions of The Right People. True story. I once was the Program Director of an NFL team’s radio flagship station. There was a change in the team’s front office leadership and along with new people, they brought in a new song to play at home games to celebrate the team scoring. Problem – fans loved the old song they had played for years when the team scored! And were very vocal about it. After the team scored in their first home game they played the new song, fans booed! The team decided quickly to go back to the original celebration song. When we asked team leadership how this could have happened, they said they’d done research and the new song was more popular. We then asked where they had done the research. They said they’d researched people in a town . . . 500 miles away, where likely no one knew the song or cared about the team. In fact, there’s a rival NFL team in that city! That’s a story of researching the wrong people.   
  3. Acknowledge. You will be surprised. Often, what we discovered from listeners is different from what we expected. We’ve been surprised by Christian radio listeners’ appetite for worship music (it’s huge) and their interest in humor (it’s big) as part of a Christian station or program. And surprised by that same audience’s rejection of chatter about pop culture being a part of a Christian station’s programming recipe. Chances are when you listen to your listeners, you too will be surprised!  
  4. Act. On the information. It doesn’t count if it’s not coming out of the earbuds. Listen to your listeners, then focus on how you’re going to make the sound they want happen

If you’re coming to the NRB Convention in Nashville, I’ll be expanding on these ideas at a Radio Workshop Wednesday, March 9 at 3:15pm. Part of our discussion will be on ways to do this kind of listener research more cost effectively. Come join us!  

Visit our CONFERENCE RESOURCE page to download a copy of the presentation slides.

…anD pick the best version

In LAST MONTH’S BLOG, we considered crafting your audio content to be better edited for an audience who will leave if you don’t get to the point quickly.

This month, let’s look at the same topic from a different angle. How should we craft our audio so listeners turn it up and not off? So our short-attention-span-theater listener is glued to your sound?

Here’s a thought. Give yourself some choices by editing the same creative content multiple ways.

Often, when we produce a piece of audio, we have only one version of the audio. But we have the technology now to more easily do different edits. Different reads, different beginnings or endings, different voices.

I know. You have limited staff and time. I’m not suggesting that this can be done for every piece of audio. But when you do focus on something, especially creative, give yourself options.

And then choose the version or versions that best fit your purposes. Giving yourself these choices will help hone your material to its best edit. To find the one most likely to bust through the busyness and chaos of her noisy life and actually be heard.

Or you may discover that using several versions really keeps your listener on their toes!

To help illustrate this, we had an image idea using Nicole C. Mullen’s version of Because He Lives and combining it with Scripture. Knowing that high anxiety seems to be the state of the world right now, perhaps an image with music and words about less fear might help.

Take a minute and listen to the different versions our production folks developed:

 

 

 

 

How to Use this Sound for Creative Heart Connection

Just guessing but you likely preferred some versions more than others. You might have even heard edits you would have made for even stronger impact.

And that’s the point.

We need to hone our production – particularly the pieces that could have biggest emotional impact – to the strongest version(s). In our crowded media environment, it’s one more step toward not being Charlie Brown’s teacher!

…and here’s a story to show you how.

Is it possible we’ve become Charlie Brown’s teacher?  Wah-wah-wah. Wah-wah-wah. More noise in an already noisy world?  

We’ve finished some research recently that has reinforced two things: When we talk, if we want to be heard and not tuned out or turned off, we must no. 1: say things that connect with her heart/meet her where she is and no. 2: be concise and well edited. 

If we don’t aggressively do both of these, we are Charlie Brown’s teacher. Normally this would be the point where I continue to write about how important all of this is. But you’ve heard it all before, haven’t you? Tighten up. Edit. Check every word for meaning. 

This month, I decided to share an example instead of just talking about it. 

Below is a Christmas story I found online. Over 500 words. Takes over three minutes to tell. Has a sweet twist ending. It’s the kind of story we recommend Christian radio stations use this time of year.

And after the 500+ word version, I’ve put a recommendation of an edit of the same story with the same twist ending. Much shorter. Or just over a minute. A much more consumable length for our short-attention-span-theater listener.  

Original Version (ONLINE VERSION)

The year our youngest daughter, Shelly, was four, she received an unusual Christmas present. 

She was the perfect age for Christmas, able to understand the true meaning of the season, but still completely enchanted by the magic of it. Her innocent joyfulness was compelling and catching – a great gift to parents, reminding us of what Christmas should represent no matter how old we are. 

The most highly prized gift Shelly received that Christmas Eve was a giant bubble-maker, a simple device of plastic and cloth the inventor promised would create huge billowing bubbles, large enough to swallow a wide-eyed four-year-old. Both Shelly and I were excited about trying it out, but it was after dark so we’d have to wait until the next day. 

Later that night I read the instruction booklet while Shelly played with some of her other new toys. The inventor of the bubble-maker had tried all types of soaps for formulating bubbles and found that Joy dishwashing detergent created the best giant bubbles. I’d have to buy some. 

The next morning, I was awakened very early by small stirrings in the house. Shelly was up. I knew in my sleepy mind that Christmas Day festivities would soon begin, so I arose and made my way toward the kitchen to start the coffee. In the hallway, I met my daughter, already wide awake, the bubble- maker clutched in her chubby little hand, the magic of Christmas morning embraced in her four-year-old heart. Her eyes were shining with excitement, and she asked, “Daddy, can we make bubbles now?” 

I sighed heavily and rubbed my eyes. I looked toward the window, where the sky was only beginning to lighten with the dawn. I looked toward the kitchen, where the coffee pot had yet to start dripping its aromatic reward for early-rising Christmas dads. 

“Shelly,” I said, my voice almost pleading and perhaps a little annoyed, “it’s too early. I haven’t even had my coffee yet.” 

Her smile fell away. Immediately I felt a father’s remorse for bursting her bright Christmas bubble with what I suddenly realized was my own selfish problem, and my heart broke a little. 

But I was a grown-up. I could fix this. In a flash of adult inspiration, I unshouldered the responsibility. Recalling the inventor’s recommendation of a particular brand of bubble-making detergent — which I knew we did not have in the house — I laid the blame squarely on him, pointing out gently, “Besides, you have to have Joy.” 

I watched her eyes light back up as she realized, in less than an instant, that she could neutralize this small problem with the great and wonderful truth she was about to reveal. 

“Oh, Daddy,” she promised, with all the honesty and enthusiasm and Christmas excitement she could possibly communicate, “Oh, Daddy, I do.” 

I broke records getting to the store, and in no time at all we were out on the front lawn creating gigantic, billowing, gossamer orbs–each one filled with Joy and sent forth shimmering into the Christmas sun. – By Ted A. Thompson 

Now, here’s the shortened version: 

Shelly was the perfect age for Christmas, able to understand the true meaning of the season, but still completely enchanted by the magic of it. The most highly prized gift Shelly received that Christmas Eve was a giant bubble-maker, a simple device of plastic and cloth the inventor promised would create huge billowing bubbles, large enough to swallow a wide-eyed four-year-old. Both Shelly and I were excited about trying it out, but it was after dark so we’d have to wait until the next day.  

Later that night I read the instruction booklet while Shelly played with some of her other new toys. The inventor of the bubble-maker had tried all types of soaps for formulating bubbles and found that Joy dishwashing detergent created the best giant bubbles. I’d have to buy some. 

Morning. Shelly was up. She was already wide awake, bubble-maker clutched in her chubby little hand, her eyes shining with excitement, “Daddy, can we make bubbles now?” 

“Shelly, it’s too early. I haven’t even had my coffee yet.” 

Her smile fell away. I felt remorse for bursting her Christmas bubble with my own selfish problem. My heart broke. 

I could fix this. Recalling that recommendation of a particular brand of bubble-making detergent I said gently, “Besides, you have to have Joy.” 

Her eyes lit up as she realized that she could neutralize this small problem with the wonderful truth she was about to reveal. 

“Oh, Daddy.” “Oh, Daddy, I do!” 

I broke records getting to the store, and in no time we were on the front lawn creating gigantic, billowing bubbles—each filled with Joy sent forth shimmering into the Christmas sun. 

Commit to Being Heard

I’m guessing you’ve already seen ways you would have improved the edits I’ve made. Yes! Can we agree, though, that we’re going to have to address being connective and concise if we’re going to be heard through the noisy environments our radio stations and podcasts are heard in? 

A Christmas smile for sure—and with meaning. What do you think? 

Why do our listeners choose to listen to our Christian radio stations and programs?

At Finney Media, we believe if we understand the answers to that question, and we craft the sound of our stations toward those reasons, we’ll have more listeners and they’ll come back more often.

Our research on listeners at Finney Media, shows overwhelmingly one simple conclusion. It’s true for CCM, Hybrid and Teaching listeners. It’s true for older and younger listeners. It’s true across all denominations and geographies.

Here it is:

Listeners listen first and foremost for personal benefit. 

Do listeners listen because they’re looking for something “safe” with the kids in the backseat? That might be a secondary reason. But even for busy moms, it looks like personal encouragement/spiritual growth are bigger reasons for listening.

Read these comments from a station which participated in our 2021 Finney Media Why Listen® Survey:

I’ve had a pretty rough life, been through divorce, my son committed suicide. I kinda drift away from the Lord sometimes and (station) has always, always been there for me.”

“They tell stories that touch my heart . . . to what I need to change in my life . . . well what God (needs to change) in my life. I truly don’t know how I would have made it . . . through this time.”

In focus groups, we hear words and phrases like “lifegiving”, “hopeful in hopeless world”, and “the only good thing”.

The overwhelming response we hear about reasons for listening are:

  1. Strongly connected to life’s challenges/hurts.
  2. How the radio station or program are a help and hope.

That’s what we mean by listening for personal benefit.

The more we understand and connect with this . . . well, just imagine!

Who is your listener? At Finney Media, we’ve just completed our third Why Listen® Survey, a nationwide perceptual study of Christian radio listeners across the United States. Almost 11,000 Christian radio listeners were surveyed from the databases of Christian radio stations and programs from three formats:  Christian Teaching/Spoken Word, Christian Hybrid (Teaching & Music Stations) and CCM Stations.  

Because these are listeners invited to participate from those radio stations and programs, these listeners are likely to be the most interested, most aware, highest affinity listeners to these stations – not your average listeners – but likely superfans. 

And it’s important to dive not only into the data, but also into the demographics of who participated. This is not necessarily a mirror of who is listening, but an important reflection of who is likely the most engaged, who is likely to donate and who will give us their opinion. 

Here’s some of what we saw: 

Finney Media Why Listen® Key Finding: Don’t assume your listener is married. According to our research, almost one of three don’t have a married partner in the home. 

Finney Media Why Listen® Key Finding: It appears our formats are a lot more for personal spiritual growth and encouragement today. And, not so much for parents with kids in the backseat. 

Be sure to watch our webinar “Your P1 Listener: What the 2021 Why Listen® Survey Tells us” for additional information. Contact me at chuck@finneymedia.com or find more WHY LISTEN® resources. 

 

Leading a team through the last 18 months has been a challenge. But, one thing is steady, going back to the basics is always a sure fire way to remain consistent. And telling the right story, regardless of what’s happening around us, is the most effective way to connect with your team.

Here’s an encore of a article from last year that is still relevant today:

You have important things to get across! Here’s how to be more impactful with a story that connects.

Another week managing changed circumstances. Another program to speak into for listeners or viewers growing weary of limitation. You know story is critical as it creates an emotional bond with those in range of your voice. But, how you ask? How can I be confident of a story I want to use? How do I know it will connect with my team or my viewers? How do I know when they will lean in—not turn away—or worse yet, yawn?

Here’s a process that should be able to guide you to select stories that your team or listener or viewer will want to hear.

Here’s the first important key.

Make sure you are passionate about and interested in your story. If you’re telling a story you’re not interested in, it’ll show. You’ve seen it . . . someone reading a story from a script they’re not interested in. They sound flat. If the storyteller doesn’t sound emotionally engaged, you really can’t expect the listener to be. This is not something easily faked.

Now, the second crucial key to effectiveness.

Make sure your story is one your listener will be interested in and passionate about too. This is often what gets overlooked. We just automatically assume others are interested in what we’re interested in! They may be. They may not be.

Think about the college football movie Rudy. This is an underdog story about an undersized football player with an oversized desire to play college American football for Notre Dame. Rudy fights his way onto the team and ultimately . . . well, watch the movie sometime.

One man was quoted about the movie… “’Rudy’ inspired me to go back to university and finish. Graduating in July. Thanks, Rudy.”

If you’re an American, you’re more likely to love Rudy.

If you’re an American football fan, you’re even more likely to love Rudy.

If you’re a Notre Dame football fan, you’re even more likely to love Rudy.

The point here is that it’s crucial you are passionate about and interested in your story. And, it’s crucial your listener is also passionate about and interested in your story.

What to do? Here’s a simple process:

  1. Imagine yourself in the head, heart and understanding of the listener. One of the amazing things that God has given all of us is the gift of pausing, praying, thinking. And, trying to put ourselves in the head, heart and soul of another person. If you don’t have peace about a story, pick a different one!
  2. And, try to take the time to test your story idea on several people. Here’s a simple way to do that:
    1. Make a list of three to four people available you can speak with.
    2. Ask each to imagine themselves in the situation where you will be telling your story—the mindset of a manager or the mindset of a mom in her 40’s who might be hearing your story.
    3. Give them two or three story ideas and ask them to rate each one on a scale of one to five, low to high interest.
    4. Write down everyone’s responses and tabulate.
    5. Use only those stories that rate at a three or higher.

With a little planning, you can figure out if your listener is likely interested and passionate about the story you’re interested in.  And, especially in our conflicted times, you can communicate with increased clarity!

Your Listener, Fall Plans and You 

It’s back to school time. Back to fall routine time. But like last fall, this fall is turning out to be anything but routine.  

Masks. Or not.  

In the office. Or not.  

Business trips and conventions. Or not. 

Time with friends and family. Or not. 

Holiday plans. Or not.  

And what are your listeners saying? Here are actual comments from impacted friends and family: 

I just hit a wall. I have to take a day off right now.” 

“My house looks like a co-working space more than a home!” 

“My brain has too many tabs open.” 

“I don’t know about you, but I have thought about running away from home way more often as an adult than I ever did as a kid.” 

“I need some peace.” 

For us in Christian media, with a mission to provide the hope found in Jesus, this is a time to “meet the moment”.  We are bringers of Jesus’ presence, God’s peace and His hope.  We bring a chance to worship if only for a moment. That’s our big story, and it’s a story that matches the need.  

Ways to Reach Your Listener during this Change of Season

So, what are some specific ways to be the bringer of hope? Bringer of peace?  Here’s some ideas to ponder, then consider what fits your specific format or situation, and start doing more of it: 

  1. Include Scripture that promises rest, peace and God’s presence.  On-air Scripture like this can be soul-care for your listener. 
  2. With short snippets reminding us of Christ’s presence and peace, roll directly into the right song.  Give her a short worship moment. 
  3. Review your ongoing produced short form from outside producers to confirm it is a positive and uplifting compliment to your sound.  Leave her with a feeling of encouragement and joy. Dozens of features are available, so you can afford to be selective. If you are the producer of these features—this is for you, too. 
  4. Keep the tone caring and encouraging. There’s lots of noise going on in houses that are having to enforce school rules and get Zoom calls done from home, and you want to be an antidote. You may be the background except for those short “listen closely” moments. 
  5. Include prayer, genuine prayer, as the need arises.  

It’s such a rich opportunity for ministry right now.  Let us know if you need to talk more about any of these recommended adjustments. Visit our CONTACT PAGE for details on how to reach us.

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