Research History

Hooperratings started it all: What research did in the 30’s and still does today.

 

What your listeners really want, and how Hooper tapped in.

How Hooper led the way to help us help YOU.

 

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Jan


Ask anyone what they love about radio, and they’ll tell you. It’s that simple. Reach out, find out what your listeners love, and create a message that reaches into the center of their need. Grab their ear, and they’ll grab onto you. Grab their heart, and you have a friend. Chuck sometimes can be heard mumbling, “It’s not rocket science.”

Well, at least it wasn’t in the 1930’s. Rating systems have changed since then. But in the 30’s, in the “golden age of radio”, rating systems were much more personal. And in some ways, more immediate and accurate.

It all comes down to making friends, and how does one make friends? Claude Hooper knew. Based in America, Claude Hooper, a former marketing research analyst, started measuring radio and TV popularity in 1934. During that “golden age”, Claude was taking the pulse of the radio listener in a way that had never been done before. C.E. Hooper’s “Hooperratings” became the rising star … the go-to, trusted source for radio show popularity.

So how did this bit of history come up anyway? It all started with a story about life in Cincinnati—in the 50’s.


Chuck


My Dad was (and is) is radio from the day I was born. He was in radio when it was network block programming—and almost no one thought about the “listener”. He tells of a well-known station in Cincinnati that was a harbinger of listener-first. They came up playing “Purple People Eater” for two straight weeks. Yep. Two weeks. Then flipped to rock ‘n roll. They debuted in the Hooperratings at a 78 share. Now, shares were figured differently—but you get the idea. The listener won, eventually.


Jan


But how did Hooperratings work?

“Reach out and touch someone”. Maybe some of you remember that slogan. Well that’s exactly what Hooper did. Hooperratings were based upon phone calls made “coincidentally” to listeners in 36 cities in the US. What made his method unique, besides being highly personal, it allowed him to find out what the listener was focused on at that particular moment. Immediately and personally. This was favorable among the listeners, who didn’t really like having to remember what they were listening to 2 hours ago … much less one day ago. C.E. Hooper made calls every 15 minutes (an exhaustive and expensive process). The results were tallied and distributed to advertisers, networks and radio stations. The industry largely lived and died by these reports, and relied upon their accuracy.

What might we take from all this? We could ask it this way: How’s Your Hooper?

In the 1940s and for some time after, when someone in the radio industry asked, “How’s your Hooper?” they were really asking about the size of a radio broadcast’s audience. You can find more info on all of these important components on our website, including information on listener research that is more helpful, more in-depth and, yes, more actionable than what was done in the 1930’s.

At Finney Media, we love to work alongside you on your Hooper with heart connection, talent and story. Click here to read our next blog


Sources can be found HERE.

It’s not the responsibility of the audience to translate. Four tips on how to sweat word choice.

 

One BIG Reason to Take Responsibility for What Comes Out of Your Mouth

 

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Jan

In my previous work as a syndicator, Chuck would sometimes call me up out of the blue. I’d see his name pop in on the landline phone screen and take a slight gulp. I knew he wasn’t calling to ask me anything “easy.”

He always had a few persistent questions about our audience. The call would end up with this underlying assessment: It’s your responsibility to communicate—not the responsibility of the audience to translate. And really, how important is this if you are trying to communicate eternal truths?

I wanted to find out more. So, I asked.


Chuck

Barna research shows that a majority of Christian believers in the U.S. don’t know the meaning of the word “justified”. When I was told this by a group of broadcasters, I wasn’t sure I could come up with a totally accurate definition off the top of my head. And I’ll bet the average smart, but distracted and busy listener to Christian media can’t come up with one either.

The problem is we throw big Christian words and concepts like this into our on-air banter as if the listener knows what they mean. Or they are paying attention enough to “get It” as the words fly by.

Should we water down our conversation to make it understandable? No. We’re called to be bold with our words. But we should consider this, from Mark 4:33: “With many similar parables Jesus spoke the Word to them, as much as they could understand.”

He is God. He could choose any words to say what He wanted to say. He could have chosen large theological words to make His points. He didn’t.

Jesus put Himself on the level of people…the people He was speaking to. And He selected stories that the people listening to Him could understand. He took responsibility for making the stories understandable. Consumable. Heart-connective. Life changing.

Think lilies of the field. Think a widow with a coin. Think a father and a son. All stories from Jesus about everyday matters. All stories from the Master Teacher.


Jan

Jan here again.  I’m chewing over this assessment.  But I do have a preliminary plan to share with you.  Here it is:

  1. I will ask Jesus to gently remind me daily that it’s His love I’m to share, not my “knowledge”.
  2. I will focus on my audience as I prepare, be that one or many, and work for understanding of who they are and how they talk.
  3. I will discuss with my team unusual or theological words I want to use before I use them on-air or in presentations.
  4. I will be open to finding synonyms, or new ways to describe a concept or tell a story, because my focus is on understanding.

Do you have a few words that you are having a challenge finding a better way to communicate?